Privacy policy

This Privacy Policy establishes the terms and conditions governing your use of our online platform, MISA, operating under the license of Anmol Jewellery Trading L.L.C. ("Site" or "we" or "our"). By accessing and utilizing the services provided on the Site, you ("you" or "End User" or "your" or "Buyer" or "Customer") acknowledge and consent to adhere to the stipulations outlined in this document.

Operating under the brand MISA and licensed by Anmol Jewellery Trading L.L.C. in Dubai, our services are subject to the applicable laws and regulations of the United Arab Emirates (U.A.E). Your use of the Site indicates your acceptance of these terms. It is essential to carefully review and understand the contents of this Privacy Policy before proceeding to use the Site.

The privacy principles articulated in this statement specifically pertain to the services offered under the domain of the Site. By choosing to visit and engage with this Site, you indicate your consent to be bound by the terms and conditions set forth in this Privacy Policy. If you disagree with any aspect of this policy, we kindly ask you to refrain from using or accessing our Site.

Please note that this Privacy Policy does not extend to Sites maintained by other entities linked through our website. We hold no responsibility for personal information submitted to third parties via our platform. It is your responsibility to review the Privacy Policy of these external entities before disclosing any personal details.

This Privacy Policy elucidates the information collection practices inherent in our services and details the treatment of such information. We present this policy to inform you of our data collection and retention practices, empowering you to make informed decisions about sharing your personal information with us.

By accepting the Privacy Policy and the User Agreement during registration or general Site usage, you explicitly authorize our use and disclosure of your personal information in accordance with this Privacy Policy. Your acceptance of this Privacy Policy is effective upon registration or upon accessing the Site. This Privacy Policy is seamlessly integrated into and subject to the terms stipulated in the User Agreement.

 

Information Collection & Utilization

MISA collects personal information when you place an order, purchase a gift voucher, or register for our services. Your registration implies consent to the collection of your personal data. Order processing necessitates personal details such as your name, email address, phone numbers, home address, and shipping and billing information. Rest assured, saved card details are never shared with third parties and are used solely for order processing through our payment partner’s secure systems.

Authentication or identity checks may also contribute to the information we obtain. In some cases, we may request your telephone number, which might be shared with our courier for delivery services. This information is crucial for order processing and to provide updates on your order status.

 

Usage & Sharing of Information

Personal information collected by MISA is primarily used for order processing, payments, and to enhance your shopping experience. It enables us to fulfill and deliver orders, manage your account, and, when necessary, disclose information to credit reference or fraud prevention agencies. Legal obligations may require us to share your information with relevant regulatory bodies.

While we may use your personal information for marketing updates, it will strictly align with your preferences. MISA does not sell or provide your details to third-party marketing companies. Additionally, we utilize personal information for internal marketing and demographic studies, coupled with non-personal data, to consistently enhance our site design.

 

Accessing & Modifying Your Information

If you suspect any inaccuracies in the personal information held by MISA, you can review and modify it by logging into the site through the "Sign In" menu on the home page. The "My Account" section allows access to your personal data, which can be changed within My Details, Shipping Details, and My Email Preferences. You retain control over saved credit/debit cards, with the option to modify or delete them.

 

Policy Changes & Disclaimer

We reserve the right to update and modify this Privacy Policy. Any changes will be reflected on this page, and the updated policy will be effective immediately upon posting.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security. By using our Service, you acknowledge and accept this inherent risk.

 

Questions or Concerns? We Are Here to Help

For further information, please visit the Contact Us section on the website and send an email to info@misajewels.com. If you prefer direct communication, reach out to our Customer Care team at +971 58 584 3939